This Privacy Policy describes how RentalHome (Candour Retail LLP) collects, uses, and shares personal information collected from users ("you," "your") of our online home rent payment services. By using our services, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our services.

1. Information We Collect

We collect personal information from you when you use our services, including:
Contact information (such as name, email address, phone number)
Payment information (such as credit card details, bank account information)
Property rental information (such as rental agreements, lease terms)

2. How We Use Your Information

We use the information we collect for the following purposes:
To process rent payments and facilitate transactions between tenants and landlords
To communicate with you about your account, transactions, and updates to our services
To provide customer support and respond to inquiries
To comply with legal obligations and enforce our Terms of Service

3. Information Sharing

We may share your personal information with third parties in the following circumstances:
With landlords or property managers to facilitate rent payments and transactions
With third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, customer support)
In response to a legal request or to comply with applicable laws and regulations
In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your personal information:
You can access and update your account information through your RentalHome account settings.
You can opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.

6. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove the information from our servers.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. The revised Privacy Policy will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@rentalhome.co.in.